What Shipping Methods Are Available?
We offer worldwide shipping through trusted logistics partners like DHL, FedEx, and UPS.
Shipping options include standard delivery for cost-effective transit and express delivery for urgent orders. All shipments are securely packed to ensure safe delivery of delicate surgical instruments.
Do You Ship Internationally?
Yes, we proudly ship globally to hospitals, distributors, and importers.
Our instruments are exported to the USA, Europe, Brazil, Mexico, and the Middle East, ensuring fast and secure international delivery with full tracking support.
How Long Will It Take To Get My Package?
Delivery time depends on your location and order size.
Local deliveries (Pakistan): 2–5 business days
International deliveries: 7–14 business days
Delays due to customs or international clearance may occur but are rare. Tracking information is provided once your order is dispatched.
What Payment Methods Are Accepted?
We accept multiple secure payment methods, including:
Bank Transfers (Local & International)
PayPal (for verified regions)
Western Union / MoneyGram
Credit/Debit Cards via secure gateway
For OEM or bulk orders, we also accept LC (Letter of Credit) and T/T (Telegraphic Transfer) payments.
Is Buying On-Line Safe?
Absolutely. Our website uses SSL encryption and secure payment gateways to protect your data.
All transactions and personal details are handled with strict confidentiality under our Privacy Policy.
How do I place an Order?
You can easily place your order by browsing products, selecting the required quantity, and proceeding to checkout.
For bulk or custom instrument orders, contact us directly via email or WhatsApp to discuss specifications and receive a custom quotation.
How Can I Cancel Or Change My Order?
Orders can be canceled or modified within 24 hours of placement.
After production or dispatch begins, cancellations cannot be accepted due to our strict sterilization and packing process.
Contact our support team immediately for assistance at info@plasticsurgeryinstruments.com.
Do I need an account to place an order?
No, creating an account is not mandatory. You can checkout as a guest. However, by registering an account, you gain access to order tracking, purchase history, and faster checkout for future orders, making your shopping experience smoother and more personalized.
How Do I Track My Order?
After your order has been shipped, you’ll receive an email containing your tracking number and courier details. You can track your order directly on the official courier website to check its real-time location and expected delivery date.
How Can I Return a Product?
To return a product, please email our team at info@plasticsurgeryinstruments.com within 7 days of delivery.
Include your order number, product photos, and reason for return.
Refunds are issued only for defective, damaged, or incorrect products, as per our Refund Policy. Return shipping costs apply unless the item was damaged or incorrect.